Installation Note 44431: CIConfirmTreatment, CIContactHistory, and CIResponseHistory fail to validate after initial configuration of SAS® Real-Time Decision Manager
The Diagnostics.jsp validation step in instructions.html might return the following errors for the CIConfirmTreatment, CIContactHistory, and CIResponseHistory steps:
com.sas.analytics.ph.RTDMException: Could not open WSDL at [http://your-midtier-server:your-midtier-port/ccs/services/PTUpdate?wsdl].
Either the URI is incorrect or the web service is unavailable at this time. See log for more information:
or
java.io.FileNotFoundException: This file was not found:
file:/export/home1/local/zone10/WebSphere/AppServer/profiles/SASAppSrv01/http:/your-midtier-server:your-midtier-port/ccs/services/PTUpdate?wsdl
To fix this problem, follow these steps:
- Open the Folders tab in SAS Management Console.
- Navigate to System ► Applications ► Real-Time Decision Manager ► Real-Time Decision Manager 5.4 ► RTDMDesignRepository.
- Right-click on each resource and choose Edit System Resource.
- Replace your-midtier-server:your-midtier-port with the domain name and port associated with the ccs application that is installed on your Web application server.
Operating System and Release Information
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft® Windows® for x64 | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1 | | 9.2 TS2M0 |
| Microsoft Windows XP Professional | 5.4 | 6.1 | | 9.2 TS2M0 |
| Windows Vista | 5.4 | 6.1 | | 9.2 TS2M0 |
| Windows Vista for x64 | 5.4 | 6.1 | | 9.2 TS2M0 |
| 64-bit Enabled AIX | 5.4 | 6.1 | | 9.2 TS2M0 |
| 64-bit Enabled Solaris | 5.4 | 6.1 | | 9.2 TS2M0 |
| Linux for x64 | 5.4 | 6.1 | | 9.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | high |
| Date Modified: | 2012-01-02 16:03:22 |
| Date Created: | 2011-09-27 16:20:44 |
